ARL: Tables of Contents
FAQ (Frequently Asked Questions.) September 12, 2000


 
Short answers to common questions. If you don't find here the information you need, please email LANIC for help. You can also ask your questions to the other beta-testers through the arlbeta mailing list.  See the User's Guide for details on subscribing.

Book reviews:
Book review titles?

Typing special characters, spaces, etc.:
Typing subscripts or supersubscripts?
Why can't I enter double quotes?
Should we enter hyphens in names?
Difficulties entering blank lines in title?
How do I add non-roman text?

Moving around the screen and from screen to screen:
Why can't I tab down the form fields?
Jumping to another journal without going through logout

Error messages:
What is an "out of memory" message?
What is an ERROR 500 or a "Document contains no Data" message?

System and network issues:
Why is the system so slow...?
 
Issue Information:
What to do about duplicate articles?
Do the articles need to be entered in order?
Where should I report a suspended/ceased title?

Article Information: Page numbers:
How to enter pagination like "1-22"?
What to do if the page is not numbered?

Authors:
Author names in uppercase-?

Titles:
Bilingual Titles?
Typing titles in all-caps?
Should I correct spelling errors?

Status of database:
Are articles entered immediately available?
How often are the inputted table-of-contents added to the LAPTOP [sic] database?
Can I modify articles or issues at any time?

 Back to Users' Guide  To Top
 



Date: Tue, 22 Apr 1997
Subject: Typing titles in all-caps?
Should we type the articles exactly as they are on the table contents page. Does that include when the title is all in caps?

Response: Tue, 22 Apr 1997
In general, no.  On the Internet, ALL CAPS READ LIKE SCREAMING SOUND IN THE REAL WORLD. Type titles using mostly lowercase.  The exception is of course with company names and other institutional abbreviations, such as IBM, UNESCO, etc.

To Top



Date: Wed, 09 Aug 2000
Subject: Book review titles
1) If the Table of Contents gives a title for the review (like an article title), do I enter that title only followed by [Reviews], or the review title, author, and book title (and in what order?)
2) Same instance as above, but the article reviews more than one book.

Response: Tue, 23 Aug 2000
The intention of the "Special Cases" section of the Guide is that book review titles should be omitted. In other words, you should enter no more information than what the Guide says: "When entering book reviews be sure to enter the author of the review in the author field, and the author and title of the book reviewed in the title field. Enter the term "Reviews" in brackets following the author and title of the book reviewed." As to the order, the Guide has several examples, such as: Author: Marcelo de Souza Title: Paulo Freire. Pedagogia de Autonomia. [Reviews] As for reviews of more than one book, you should create a separate record for each book reviewed in the article, using the same pagination in each record. In this case, each record will look alike with the exception of the differing authors and titles of the books reviewed. In all other respects, this situation is no different from book reviews that review only one book.

To Top



Date: Thu, 10 Apr 1997
Subject: Jumping to another journal without going through logout
Do we have to log off and then log back on in order to input information of another title? Or is there a way of actually inputting information of another title without having to log off?

Response: Thu, 10 Apr 1997
You do not need to logoff unless someone else would like to login. To enter another title, go back to the display of Journals - to do that, follow the "see other issues" and "see other journals" links. This will display the list of all journals you have access to.
 
To Top



Date: Thu, 10 Apr 1997
Subject: Are articles entered immediately available?
When one clicks on the "logoff" button, does the information we just finished inputting go directly into the ARL web site where people can order the documents? If so, how long does it take to load before we can actually view the information?

Response: Thu, 10 Apr 1997. Updated 21 Jan 1998.
The data you enter goes into the working file for your institution. It does not immediately get added to the main database and will not be immediately visible through the search interface.  Data will be added periodically (once or twice a month) or as required by users.
Please see also: System Definition

To Top



Date: Thu, 10 Apr 1997
Subject: Should we enter hyphens in names?
How to handle a journal which cites all the author's surnames with hypens. Won't this pose difficulty for searching if I input the hypen? eg. Gomez-Hernandez

Response: Thu, 10 Apr 1997
For searching purposes the hyphen needs to go. If a user searches for "Gomez Hernandez" the system will NOT find "Gomez-Hernandez". Therefore, I suggest not entering the hyphens. Is this formally incorrect...?

To Top



Date: Thu, 10 Apr 1997
Subject: Bilingual Titles
Certain articles are fully bilingual and titles bilingual. I input both titles in the title field--will this work?

Response: Thu, 10 Apr 1997
Yes, in fact that's the way it's been done with earlier issues. Just enter both titles in the title field. This creates ONE record for the same article and makes it searchable in both languages. Separate the titles with a simple period ending the first title.

To Top



Date: Thu, 10 Apr 1997
Subject: How do we enter subscripts in formulas?
How to type O2 for the symbol in a title for oxygen, for example?

Response: Thu, 10 Apr 1997
No subscripts or superscripts in ASCII... type "O2".

To Top



Date: Thu, 10 Apr 1997
Subject: How to enter pagination like "1-22"?
If pagination is given like this: 1-22 -- should I enter it like this, or just put the first number and ignore the second?

Response: Thu, 10 Apr 1997
Well, the agreement was to enter just the starting page number, thus, enter simply "1". The ILL record will show "1-EOA", meaning, "1 to End Of Article."  Most journals do not give complete pagination information.

To Top



Date: Thu, 10 Apr 1997
Subject: Difficulties entering blank lines in title?
I had difficulty getting the system to "take" a bilingual title when I put a space/line between the Spanish and the English. When I typed them together it worked.

Response: Thu, 10 Apr 1997
Do not insert blank lines: the system will discard them. Just enter a period and  keep typing the second title.

To Top



Date: Tue, 04 Feb 2003
Subject: How do I add non-roman text?

Response: Tue, 04 Feb 2003
First, see if the non-roman text is translated within the article. Use that translation in place of the non-roman text. If the text is not translated, enter the following message in brackets: [texto en caracteres no romanos, solicite el artículo para ver el texto]

ToTop



Date: Thu, 10 Apr 1997
Subject: What to do if the page is not numbered?
How to handle something mentioned in the contents as "Suplemento" and no pages given? Should I just leave page field empty?

Response: Thu, 10 Apr 1997
Simply enter as much of the page "name" as fits in the page field, which is 10 characters long. "Suplemento" will fit, but not so "Contraportada" which would become "Contraport".

To Top



Date: Tue, 6 May 1997
Subject: Why can't I enter double quotes?

Response: Tue, 6 May 1997. Updated 21 Jan 1998.
Some interfaces (Mac Netscape 2.0) seemed not to like double quotes. In addition, because of a technical decision, double quotes can not be used in the database and will be converted into a single quote: '

To Top



Date: Thu, 12 Dec 1996
Subject: Why can't I tab down the form fields?
The tab key didn't jump me to the next box, it just tabbed within the box (i.e., it jumped the cursor ahead 5 spaces within the
box)

Response: Thu, 12 Dec 1996. Updated Mon, 14 Apr 1997; Tue, 6 May 1997; 21 Jan 1998.
Some interfaces (Macintosh Netscape, for example) don't allow tabbing from field to field. Other browsers (including Netscape 3.0 on Windows 95) on certain machines will let you tab, including tabbing and landing on a "button" -- however, they won't let you press "enter", you will have to click with the mouse.  I found that Communicator (Netscape 4.0) lets me tab down and up (with Shift-Tab) the fields. I can also tab into a buttons and press enter to move on.  This help speed up data entry - you don't need to point and click every time...!

To Top



Date: June 1997
Subject: Should I correct spelling errors?

Response: January, 1998
Only if you are 100% certain that what you are seeing is an error.  Could it be misspelled on purpose?  Sometimes it is really hard to tell, unless you can see the whole article.  If a word is obviously mistyped, you should correct it, but be careful!

To Top



Date: Tue, 22 Apr 1997
Subject: Do the articles need to be entered in order?
What about the order of the articles entered? While some journals have all their articles in numerical order, some are grouped by subject and are out of order in the table of contents. What do you suggest?

Response: Tue, 22 Apr 1997. Updated 21 Jan 1998. 
Don't worry about the order in which you enter the articles: the system will try to show them in ascending page number order. The articles without a page number will be shown first, and those with letters in the page number field will appear last-- however, non-numerical page "numbers" will not be alphabetized in the data entry module. This is not a problem, because end users will not see these screens: they will
see the general query interface, and there the articles will appear in
order!

You may enter them in any order you wish- usually, the order they appear in the table of contents is easiest for data entry!

To Top




Date: Tue, 29 Jul 1997
Subject: Can I modify articles or issues at any time?
Can I modify articles or issues at any time? -- I felt as though I had only made a test trial, since I could easily change the contents I added; I'm not sure if I "really" sent the Contents Pages I added because I didn't get any message saying that they were received.

Response: Tue, 29 Jul 1997. Updated 21 Jan 1998.
You can modify articles or issues at any time.  Any additions or changes will be immediately recorded in your file, which is stored in the LANIC server, seconds after you click on the "Add" button!

To Top



Date:   Tue, 26 Aug 1997
Subject: What is an "out of memory" message?
>After I have entered 40-50 articles, I'm still getting those 'Netscape out of memory' messages. I have to quit Netscape and restart to continue. Any idea why this happens?

Response: Tue, 26 Aug 1997
Netscape is running out of memory. Try increasing and/or clearing your cache (Options or Preferences menus).  This seems to be a problem with earlier versions of Netscape, particularly on Macintosh systems.  Talk to your systems administrator or computer advisor, perhaps it is time for a system upgrade ;-)

To Top




Date: Thu, 30 Oct 1997
Subject: Author names in uppercase-?
An author name: TEPASKE appeared as such in the journal. Is it a printing error?

Response: Thu, 30 Oct 1997
If all other last names were printed in upper and lowercase, except this one- then maybe this person insists on having his or her name in all uppercase? See what makes sense given the context that the information appears in, if you have access to the full article, check there for clues!

To Top




Date: Tue, 28 Oct 1997
Subject: What to do about duplicate articles?
While reviewing the articles file for my institution, I am finding a lot of issues with double contents (i.e. articles and authors appear twice in the issues's contents page).

Response: Tue, 28 Oct 1997. Updated 21 Jan 1998.
This is going to happen often, sometimes articles were entered twice (perhaps once at BYU, once by us) and one of the versions needs to be deleted.  Go into the list of articles for one of the issues that has this problem.  Print out the page. Then, try deleting one of the duplicated articles at a time: simply click on the "DEL" button that appears to the left of the article. The article you selected will disappear immediately. Repeat until you have only the articles you wish to keep.

To Top




Date: Mon, 3 Nov 1997
Subject: Why is the system so slow...?
Lately the response time on the data base has been painfully slow making entry sometimes impossible.  Could you please look into this problem...

Response: Tue, 4 Nov 1997. 
Some of you have written to us about how slow the system seems to be.  Ning Lin, LANIC's technical director,informs me that the overall usage of LANIC has been increasing rapidly (and unexpectedly) about 30 % during the past few weeks.  This impacts the speed of all our processes.  Fortunately, there is a solution.  The data entry interface can be accessed via two URLs:

        http://www.lanic.utexas.edu/project/arl/ingreso
        http://lanic.utexas.edu/project/arl/ingreso

Each URL corresponds to a different (but 'equivalent') machine.  Should one of these prove slow, simply logout and try the other one.

Please remember that often, response delays are not caused by a particular server but by network problems. You can try using other UTexas resources (for example,www.utexas.edu) to rule out network problems.

Please let us know if you are still having problems. Gracias!

To Top




Date: Wed, 14 Jan 1998
Subject: Where should I report a suspended/ceased title?
One of our journals has been suspended.  How should we proceed, and should we select another one to index to replace it?

Response: Wed, 14 Jan 1998
Please let Eudora Loh know about this, she will help you select a new title.

To Top




Date: Mon, 11 Sep 2000
Subject: How often are the inputted table-of-contents added to the LAPTOP [sic] database?

Response: Tue, 12 Sep 2000
Inputted table-of-contents are added to the searchable LAPTOC database at the end of each month.

To Top




Date: Wed, 21 Jan 1998
Subject: What is an ERROR 500 or a "Document contains no Data" message?
The system keeps giving me error messages and then deciding to let me go where I want to go anyway.

Response: Thu, 22 Jan 1998
When an error occurs, please write down exactly what the screen says, or, whenever possible select "mail document" from your browser and send the screenful to LANIC.  Ning Lin, who is LANIC's technical director, tells me most of the errors (like "Server 500" Errors or "Document contains no data" errors) are happening because the LANIC server is extremely busy.

To Top


To Top Back to Users' Guide